LimeChat Product Guide
  • Landing Page
  • Helpdesk
    • Getting Started
      • 💡Creating an Account: Non-Shopify
      • ⚒️Creating an Account: Shopify
      • Inboxes
      • Understanding Tickets
        • 💡Lifecycle of a Conversation
        • Defining Ticket lifecycle
        • 📖Ticket States
        • Ticket Assignment States
    • Deep Shopify Integration
      • 🔓Manage Permissions
      • 💡Create a New Shopify Order
      • 💡Cancel a Shopify Order​
      • 💡Edit an order​
      • 💡Refund an order​
      • 💡Share Products & Order Details
    • Inbox Creation
      • Email Channel
      • Facebook and Instagram Channels
    • Tickets
      • Optimising Replies
        • Templates
          • Getting Templates approved
            • 📤Meta Cloud API
            • 📤GupShup Enterprise
          • GupShup Templates
        • 💡Canned Responses
    • User Roles and Teams
      • 💡Understanding User Roles in LimeChat
      • 👨‍🔧Teams Feature
    • Automation
      • 💻Auto Agent Assignment
      • 💡Concurrency
      • 👩‍💼Set Business Hours and Away Messages
    • Must Haves
      • 🌟Automation Rules
      • 📈Understanding CSAT?
        • 📈Agent CSAT: Setup and activation
      • 🔎Search Functionality
      • 📝Contacts Panel
      • 📖Tags
        • 💡How can we create labels
        • 📖How to add tags to conversations?​
        • 📖How to add tags to contacts
  • WhatsApp Marketing
    • Getting Started
    • Setup
    • Events
    • Message Templates
      • Recommended Templates for WA Marketing
      • Getting Templates approved
        • 📤Meta Cloud API
        • 📤GupShup Enterprise
    • Flows
      • Start of a flow: Event Trigger
        • Filters: Refining the audience
      • Flow Journey: Actions in flows
        • Delays
        • Flow Splitter
        • Message Block
        • AI Bot Flows
          • Custom Reply
          • 2-way Abandoned Checkout
          • Re-order
          • Product Cross-sell
          • Feedback
          • COD Confirm / Cancel
      • Testing a flow
      • Setup Do-Not-Disturb
    • Broadcast
    • Segments
      • Creating a Segment
        • Segment-1: Based on who performed an event
        • Segment-2: Based on what customer did in a event
        • Segment-3: Based on customer's properties
      • Actions on Segments
        • View Segment Size
        • Download list of customers
        • Edit, Delete or Clone a segment
    • Analytics
      • 📈Flow Analytics
    • Integrations
      • Payments
        • 💳Razorpay
        • 💳Cashfree
      • Logistics
        • 🚚Pickrr
        • 🚚Shipdelight
        • 🚚Bluedart
        • 🚚Clickpost
        • 🚚EasyEcom
        • 🚚Delhivery
        • 🚚Unicommerce
        • 🚚Shiprocket(old)
      • CRM
        • 🚚Freshdesk
        • 🚚Zendesk
        • 🚚Zohodesk
        • 🚚Kapture
      • E-commerce Storefronts
        • 🏬Woo-Commerce
      • Checkout Apps
        • 🍬Shopflo
        • 🍬Zecpe
        • 🍬Gokwik
      • Custom Integrations
  • Automation
    • 👋Getting Started
      • Creating an Account
      • Creating your Bot
    • 🤖Automation Flows
      • 💰Checkout via UPI
        • Checkout via UPI Setup
      • 🗃️WhatsApp Catalog
        • Setting up Catalog
      • 💸Refer & Earn
        • Refer & Earn flow Setup
      • ❌Automated Order Cancellation
      • ❔Product Quiz
      • 🌟CSAT
      • Click to Whatsapp Ads (CTWA)
        • Pitch : Why CTWA and Where LimeChat ads value!
        • Setup Process / Onboarding
          • Flow Creation & Testing
            • FLOW CREATION
          • Retargeting Sequence Set Up
          • Setting Up CTWA Campaign on Ads Manager
          • Agent Playbook
          • Mapping Flow to Campaign
          • Analytics Details
        • Troubleshooting CTWA Issues
    • ➕Integrations
      • Courier Aggregator
        • 🚚Shiprocket
        • 🚚Clickpost
        • 🚚Pickrr
        • 🚚EasySlips
        • 🚚ShipDelight
        • 🚚EasyeCom
        • 🚚Delhivery
      • Checkout
        • 🔗Short.io
        • 💰Razorpay
        • 💰Cashfree
        • 💰PayU
    • 🪶Others
      • System Configs
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User Roles and Teams

PreviousCanned ResponsesNextUnderstanding User Roles in LimeChat

Last updated 5 months ago

💡Understanding User Roles in LimeChat
👨‍🔧Teams Feature