Inboxes

Definition of Inboxes at LimeChat

Inbox creation in LimeChat refers to establishing a connection between the channel and LimeChat. This enables LimeChat to fetch information and create tickets for the support team to handle.

Inboxes can be created for the following channels:

1. WhatsApp

2. Facebook

3. Instagram

4. Website Inbox

5. Email Inbox

To understand the process of inbox creation click here.