🚚ShipDelight

Overview

LimeChat has a seamless integration with Shipdelight which allows us to do the following

  1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)

  2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp

Follow the steps below to set up the integration 👇

Integration

To use the APIs you need to share API Secret Key with your dedicated LimeChat Product Consultant

How to generate API Secret Key?

How are Shipdelight’s status codes mapped to LimeChat’s Status codes?

LimeChat has its own status codes we map all these statuses with the ShipRocket statuses and show on bot

Check mapping here 👇

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