πEasyeCom
Overview
LimeChat has a seamless integration with Eazyecom which allows us to do the following
Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)
Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp
Follow the steps below to set up the integration π
Integration
To use the APIs we need to generate an Authentication Token which requires the following credentials
Easyecom User E-mail
Easyecom User Password
Share the following information with your dedicated LimeChat Product Consultant to complete the integration.
How to fetch your Credentials?
1οΈβ£ Navigate to https://app.easyecom.io/V2/account/auth/login and login using your Easyecom credentials.
2οΈβ£ Follow the steps as mentioned here to create a new user: https://support.easyecom.io/portal/en/kb/articles/adding-and-defining-user-role-in-easyecom#Step_1_On_the_dashboard_click_on_the_Three_dots_aka_meatball_menu
3οΈβ£ Take note of the credentials for the new user you have created and share with Limechat
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