📝Contacts Panel

Whenever an Inbound query comes, some contact details are already mentioned and some are empty. As you move on with the conversation, you can fill in all the necessary details and can edit some of the information by following the below steps.

1. Go to https://app.Iimechat.ai.

2. Go to Contacts sections

3. Use the Search Bar to search for the relevant contact, and then click on the contact card

4. Click on the edit icon, once the right panel pops up after clicking on the contact card.

5. On clicking the edit button a modal will be visible, edit/fill all the necessary details and click on Submit